Privacy Protection

DD99 Privacy Policy — How We Protect Your Data

Learn how your personal information is collected, stored, and protected on the dd99 platform. We believe transparency and security are the foundation of trust.

Last Updated: January 1, 2026
SSL 256-bit
Encryption
Zero Sharing
Never Shared with Third Parties
GDPR Compliant
International Standards
24/7 Security
24/7 Monitoring

Regarding This Privacy Policy: By using the dd99 platform, you agree to this Privacy Policy. We are committed to being fully transparent about how your data is handled.

Dd99 is a trusted online gaming platform that places the highest value on your privacy. This Privacy Policy explains what information we collect when you use the dd99 website and app, how it is used, and the steps we take to keep your personal data secure.

At dd99, we believe privacy is more than a legal obligation — it's our ethical responsibility to our users. That's why every piece of your information is handled with the utmost care.

01

What Information We Collect

Various types of information are collected when you register and use the dd99 platform. A detailed breakdown by category is provided below:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number Mandatory
Contact Information Phone number, email address Mandatory
Financial Information Payment methods, transaction history Mandatory
Account Information Username, password (encrypted) Mandatory
Device Information IP address, browser type, operating system Automatic
Usage Data Gaming history, bet records, session duration Automatic
Location Data Country, city (approximate) Automatic

We only collect information that is strictly necessary to operate the platform and protect your account. No unnecessary personal data is ever collected.

02

How We Collect Your Information

Dd99 collects your information in the following ways:

Directly Collected

  • Information you provide when filling out the registration form.
  • Documents submitted during the KYC (Know Your Customer) verification process.
  • Payment information collected during deposits or withdrawals.
  • Information provided when contacting our support team.
  • Through participation in promotional offers or surveys.

Automatically Collected

  • Cookies and similar tracking technologies.
  • Web logs — a record of every page visit.
  • Mobile app usage data.
  • Device fingerprinting (for security purposes).
03

Purpose of Data Use

Dd99 uses your information solely for the purposes listed below — it is never used beyond these:

  • Account Management: Registration, login, and identity verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving your complaints and inquiries.
  • Security: Prevention of fraud, hacking, and money laundering.
  • Legal Compliance: Meeting regulatory compliance requirements.
  • Service Improvement: Improving your overall platform experience.
  • Promotions: Sending you relevant offers based on your preferences (subject to your consent).
  • Responsible Gaming: Identifying addiction risks and providing support.

If you no longer wish to receive promotional messages from dd99, you can unsubscribe at any time through your account settings.

04

Data Storage & Security

Dd99 uses industry-leading technology to keep your data secure. Our security infrastructure includes:

  • SSL/TLS Encryption: All data transfers between the website and servers are secured with 256-bit encryption.
  • AES-256 Storage: Sensitive data stored on our servers is encrypted using AES-256.
  • Multi-Factor Authentication: An additional layer of security to protect account access.
  • Firewall & Intrusion Detection: 24/7 cyber threat monitoring.
  • Regular Security Audits: Regular testing conducted by third-party experts.
  • Data Center Security: Servers secured at both the physical and logical level.

Data Retention Period

Data is retained for as long as your account remains active and for specific periods as required by law. Financial records are generally kept for up to 5 years after account closure (as per regulatory requirements). Other personal data is deleted within 90 days of account closure.

05

Cookies Policy

Dd99 uses cookies on this website to enhance your browsing experience. We use the following types of cookies:

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens Cleared at end of session
Functional Cookies Language preferences, theme settings 1 Year
Analytics Cookies Usage Statistics (Anonymous) 6 Months
Marketing Cookies Showing relevant promotions 30 Days

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may limit access to certain platform features.

06

Data Sharing with Third Parties

Dd99 never sells your personal information. In limited circumstances, necessary information may be shared with the following parties:

  • Payment Processors: Financial information only, to process deposits and withdrawals.
  • KYC Verification Services: ID document details for identity verification.
  • Legal Authorities: By court order or regulatory requirement.
  • Game Providers: Gameplay data — not identity information.
  • Technology Partners: Assists in platform operations, bound by NDA.

We never sell or rent your information to advertisers, data brokers, or any unrelated third parties.

07

Your Rights

As a dd99 user, you have several important rights over your own data:

You can request a full report of all data dd99 holds about you at any time. Contact our support team and a complete data report will be provided within 30 days.

If any of your information is incorrect, you can request a correction. Some details can be updated directly from your account settings; for others, please contact support.

You may request deletion of your personal data after your account is closed. However, certain financial records may be retained for a specified period to meet legal obligations.

You can object to the use of your data for specific purposes. In particular, you can opt out of marketing communications at any time.

You can download all your personal data in a machine-readable format (JSON/CSV). Submit a request to our support team and the file will be delivered within 7 business days.
08

Minor Protection

Dd99 strictly does not provide services to anyone under the age of 18. Collecting or processing data from minors is entirely against our policy.

  • Age verification is mandatory at the time of registration.
  • Age is confirmed during the KYC process.
  • Any account identified as belonging to a minor is suspended immediately.
  • Any data found to belong to a minor is deleted immediately.

If you are aware of a minor using dd99, please notify our support team immediately.

09

Privacy Policy Updates

Dd99 may update this Privacy Policy as needed. For any significant changes:

  • A notice will be published on the website.
  • You will be notified via your registered email or phone number.
  • You will be notified at least 7 days before any changes take effect.

Continued use of dd99 after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

10

Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@dd99.ws
  • Live Chat: Always available in the bottom-right corner of the website.
  • Response Time: 48 hours via email, instant via live chat.

Our dedicated privacy team is available 7 days a week to answer your questions.

Why Your Data Is Safe at dd99

Dd99 ensures the protection of your every piece of data using world-class technology and processes.

End-to-End Encryption

Every data transfer between your device and our servers is protected with 256-bit SSL encryption. No third party can intercept or read your information in transit.

Strict Identity Verification

Every account on dd99 is verified through a KYC process. This helps prevent fraud and misuse, ensuring no one else can access your account.

Data Is Never Sold

We never sell your personal data to third parties. Information is only shared with partners strictly necessary for delivering our services.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any suspicious activity is detected and acted upon immediately, and you will be notified right away.

Compliance with International Standards

Dd99 complies with GDPR and international data protection standards. Our compliance is verified through regular third-party audits.

Stay in Control

You have full control over your data. View, update, or request deletion of your information at any time — quickly and easily.

Play safe and worry-free at dd99

Your privacy is our responsibility. Join dd99 today and enjoy gaming with the highest level of security.

বাংলা